Digitalization and Employee Productivity in Nigeria

Abstract

Digitalization is an important tool for organization for effective performance and sustainability. The advent of covid-19 increased the need for digital innovations in organizations. This study is earmarked to find the impact of digitalization on employee productivity. With 200 copies of structured questionnaire, respondents constituted the sample size, and the resulting data was analysed descriptively using SPSS. The study found that with digitalization in organizations proxied by reduction in-person to person interactions, job autonomy and work-life family balance has improved employees’ productivity. Also, the study showed that telecommuting as a digital technology has helped increase employee productivity level. The study concludes that employee productivity is a means to improve customer expectations.

Keywords: Digitalization, Employee Productivity, in-person interaction, Work-family balance, Job autonomy, Telecommuting.